What our Customers say...

Testimonials

I travel for work and was concerned about leaving someone in charge of restoring my home after a leak while I was away.  SERVPRO lived up to its reputation of being fast and professional in dealing with what was needed.  I am very happy with the job.

Our staffing company is the hub for all our employees as they head out.  When we couldn’t use it, our operations suffered.  SERVPRO came in and restored the space by tossing some items and cleaning and sanitizing the rest.  Our staff was back in business in no time at all.

A storm brought it sludge into our home and we weren’t sure how to handle it without making everything worse.  The SERVPRO staff responded to our call and arrived soon thereafter.  Watching them install the right equipment to get the sludge out confirmed that I made the right decision.  My family is safe and our home looks great. 

A space heater caused a small fire and then the sprinklers went off and the whole place was a mess.  Luckily SERVPRO came in and helped us sort it out.  Couldn’t have done it as quickly without their help.

A brown spot on the ceiling kept growing and growing. SERVPRO found the culprit, helped us coordinate repairs and made sure it wouldn’t cause any more trouble in the future.

My elderly aunt’s home had a musty smell that only got stronger every time we visited.  We called SERVPRO to take a look and their equipment detected mold right away.  I’m so glad we decided to call and keep our aunt safe.

I have a small beauty salon where we do hair, makeup and nails for mainly elderly clients. When water threatened to shut us down a client recommended SERVPRO.  I am so happy we called them!  They helped us dry and disinfect the space quickly so our ladies wouldn’t miss out on their weekly appointments.  Happy clients all around!

A storm caused water levels to rise in our neighborhood and our garage flooded.  Our holiday decorations, keepsakes and sports equipment were in a tangle but the team at SERVPRO knew exactly what to do first to help us.  They were the voice of reason in a very difficult time. 

I’m a do-it-yourself kind of guy, but it didn’t work this time around.  For some things you need to call for help and SERVPRO is as professional as it gets.  They are quick, thorough and clear on what to expect.  

When I discovered that my photo albums were soaking wet it broke my heart.  A friend recommended SERVPRO and they were able to restore them to their original condition. What they did for me and for my family is simply priceless. Thank you!

I can’t say enough good things about SERVPRO.  When I was completely at a loss they came in and saved me time and money by restoring my home efficiently.  I felt completely safe in their hands and our family is back to our regular daily routine.

We focus on healthy and organic products with a short shelf life.  Every minute our doors remain closed affects our bottom line.  SERVPRO was quick to arrive and help us restore the store swiftly.  They even helped us set up a temporary service area so we could continue to work while the crew cleaned up the rest of the place.  Thank you!!

Storms have a way of wreaking havoc in our area, but SERVPRO is quick to act and help when needed.  We first heard about SERVPRO through friends and now we share our great experience with others so all our neighbors are prepared if disaster strikes.

My wife warned me about overloading our electric panel with too many lights and she was right.  When a spark caused a minor fire, I couldn’t call SERVPRO fast enough to help get rid of the smoke and soot.  They were quick to arrive and to work on our house, I couldn’t believe.  Everyone should have their number handy in case of emergency.

I work from home, so water damage affects my family AND my business.  The SERVPRO crew arrived quickly and worked hard to return everything back to normal.  I hope I never have to call them again but if I do I know I’m in great hands.

I had never heard of a restoration company until our home needed one.  After some research I found SERVPRO and their approach to returning my home to normal confirmed that a professional team is worth the investment.

I keep inventory in an offsite warehouse that caught on fire.  After firefighters left, SERVPRO helped me sort through debris and product and restored much of it.  Because they helped me, my loss wasn’t as extensive.

I never imagined lightning would light a fire in my house AND allow stormwater to enter through my roof.  My home was a disaster area, but SERVPRO helped us sort it out.  We re now back at home and it looks better than ever.  I would recommend the team to anyone facing a disaster.

Our business flooded overnight causing considerable damage.  SERVPRO arrived quickly and completely understood our need to be up and running as soon as possible.  Their equipment and knowledge made the experience less disruptive and we were back open fairly quickly.

Our old house has its charm, but it also has REALLY old wiring.  Not surprisingly, it caused a small fire to erupt leaving soot on top of our furniture and walls.  After we tried to tackle it ourselves, our neighbors recommended SERVPRO and am I glad they did!  Nothing rivals using professional equipment and cleaners for a job well done.

My dad was helping me get settled in my new home when we detected mold.  SERVPRO was incredibly professional in the remediation process and gave me peace of mind that the issue was taken care of.

My little arts and crafts store smelled awful after a fire burned two stores down.  Ash and soot had settled EVERYWHERE, but SERVPRO came in with a variety of cleaning methods to get rid of the smell and the layer of dust.  I will be holding on to their information and sharing with my fellow shop-owners.

Exceeded my expectations! After a nasty storm the SERVPRO team was able to restore my home to what it was before.  Thank you!

Our son’s experiment could have burned the house down.  Luckily the fire was contained, but the smell was overpowering.  The staff at SERVPRO came to our home equipped with several methods of cleaning the air.  I admit I was skeptical, but it worked!  We can breathe easier now that they’ve helped.

My hardwood floor bubbled up because of a small leak in the pipe underneath our house.  SERVPRO used “drying mats” to suction the humidity without over drying the planks.  My beautiful floors have no damage thanks to the team! I highly recommend them.

Despite our neighbors’ good intentions, we decided to hire SERVPRO instead of attempting to restore our home on our own.  We are so glad we did.  The team found issues we never would have detected and could have been disastrous.  

Our small café sprung a leak and soaked most of our displays.  We were worried about the fixtures and health consequences of the incident, but SERVPRO came in and helped us out.  I was very impressed by how knowledgeable the team was.  We were back open in no time at all.

Storm water made its way into my home and a friend recommended I reach out SERVPRO.  I am so glad I did!  They were quick and explained to us everything they were doing so we knew what to expect.  They even helped us with our insurance paperwork! Many thanks to the whole team.

The consequences of people walking into our home after the disaster were visible and significant.  SERVPRO helped us put it all in order, discard what we couldn’t save and salvage what we could.  Best of all, they communicated with us every step of the way so we knew what to expect.  They were the silver lining in a hard situation!

Our carpet was soaking wet after significant water leak and we were afraid we would have to replace it.  SERVPRO came in with industrial equipment and dried everything up quickly and thoroughly.

We were very impressed with this team's responsiveness, they were on site within just a few hours to asses! Highly recommended!

The SERVPRO team showed great professionalism, they were extremely punctual, and the quality of their work was exceptional! 

Cannot say enough positive things about Victor and his crew at SERVPRO Northeast Minneapolis!! From the moment they showed up they explained everything and walked us through what they were talking about so they knew we understood. Our insurance was denying the claim and Victor went above and beyond fighting for us. If we are ever in the need of clean up again we will be calling Victor!!

We have used Vic and his team in the past and have been more than happy with their level of professionalism and service to our clients! We recommend them 10 times out of 10!!! Appreciate all your efforts and hard work in making sure you deliver on customer satisfaction!